+44 (0) 1992 511521

Mon - Fri 08:30 - 17:00

Developing Good Working Relationships

£10.00(+VAT)
Member
£20.00(+VAT)
Non-member
Provided by Institute of the Motor Industry

COURSE OUTLINE

Developing good working relationships is key to creating a positive work environment. This course is about getting on with your colleagues and your boss, understanding the needs of customers, and who is responsible for what. To be a successful technician, it is essential that you fully understand your responsibilities in the organisation and the importance of positive customer relations.


Who is the course for?

Vehicle technicians who are just starting out in the industry or those who have been working for some time and want to consolidate their experience.

 

What will I get out of it?

 

You will be able to:

- Understand how to develop good working relationships with colleagues and customers in the automotive workplace.

- Describe job descriptions and titles.

- Understand your duties and your colleague’s responsibilities.

- Give advice and support in the workplace.

- Understand lines of communication.

 

Notes

CPD Credit Value         3

Course Format             E-learning

Course Duration           2 hours

REGISTER INTEREST

For information on dates, venues and booking a place on this course, please register your interest. You can register your interest by clicking the button below and completing the form, or by contacting the Professional Development team:

Tel: +44 (0) 1992 511521
Email: cpd@theimi.org.uk