Contact us
How can we help you?
Our support teams will help you find the courses, events, qualifications and accreditations to help you and your business progress.
Opening hours are Monday to Friday: 8.30am to 5.00pm.
Customer service update: Microsoft 365 disruption
The wider Microsoft 365 outage is currently affecting our email system. Messages sent to us, or replies from our team, may be delayed or may not arrive.
Our phone lines, internal systems and online testing services for centres are all working as normal.
Microsoft has reported some recovery, but there’s no confirmed timeframe for a full fix yet. We’re monitoring the situation and will share updates as needed.
If your query is urgent, please call us on +44 (0)1992 511521 rather than emailing. Thank you for your patience and understanding.
Get in touch
Contact us
Membership, Qualifications and Accreditations
Contact the membership engagement team on +(44) 01992 519025.
Contact the IMI Press Office
For press release enquiries, contact Wendy Harrison on +44 (0) 7850 372469 or Justine Hoadley on: +44 (0) 7775 522210.
Advertising Opportunities with The IMI
Contact Jack, our Membership Marketing Manager.
Feedback and Complaints
We welcome feedback, including compliments and suggestions, from all our members, learners, and approved centres.
Visit Us
The IMI Head Office is based in the hertfordshire countryside at Fanshaws House.
The Institute of the Motor Industry
Fanshaws
Brickendon
Hertford
SG13 8PQ