Parts Advisor - Newbury | up to £30,000 + Overtime at Time & a Half

Stable, permanent role | 42.5 hours per week | Overtime paid at time and a half

We are recruiting for an experienced Parts Advisor to join a successful and growing Parts Department in Newbury. This is a great opportunity for someone with at least two years' parts experience who enjoys working with customers, supporting engineers and keeping a busy depot running smoothly.

You'll join an established team where your product knowledge, customer service skills and ability to keep things organised will be valued.

Why apply / What's in it for you?

Salary of up to £30,000 plus overtime at time and a half

42.5-hour working week

Opportunity to develop your parts knowledge within an established team

Work alongside experienced workshop and field engineers

Varied role covering customer service, stock control, ordering and deliveries

Build customer relationships and develop your product knowledgeKey Responsibilities

As a Parts Advisor, you'll play an important role within the depot, supporting both customers and the engineering team.

Deal with customer orders received by telephone, email, online, trade counter and sales staff

Answer incoming internal and external calls and take ownership of customer enquiries

Order parts and attachments for workshop and field engineering jobs

Identify suitable parts using catalogues and price lists

Order, receive, store and monitor stock levels

Support the service team with estimates for retail work

Identify opportunities for additional sales and suitable product alternatives

Ensure parts are correctly invoiced before leaving the stores area

Deliver parts and attachments to customers using a company van

Operate a forklift truck safely and responsibly

Complete administration accurately and maintain a clean, organised depotWhat we're looking for

You'll need previous parts experience and a customer-focused approach, along with the ability to manage multiple demands in a busy environment.

Minimum 2 years' experience as a Parts Advisor is essential

Strong technical knowledge of parts and their applications

Good customer service and communication skills

Confident using computers, including basic Microsoft Word and Excel

Good administration and organisational skills

Forklift truck qualification

Full UK driving licence

Self-motivated, honest and reliable

Able to work effectively as part of a team

Comfortable working in a busy, pressurised environmentIf you're looking for your next step as a Parts Advisor in Newbury, this could be a great opportunity to join a growing team with excellent earning potential through overtime. Apply now to find out more.

Job Number | INDINDUSTRIALWC │ 49283

Location │ Newbury

Role │ Parts Advisor

Platinum Recruitment is acting as an Employment Agency in relation to this vacancy