We are recruiting an experienced Workshop Controller / Senior Service Advisor to join our busy automotive dealership in Leatherhead, Surrey. This is an excellent opportunity for an automotive professional seeking a senior position within an established aftersales team.
Benefits:
£34,000–£36,000 basic salary, dependent on experience
Annual earnings of up to £44,000 including bonus
Monday-to-Friday working hours, 8:00am–6:00pm
Saturdays on a rota basis
Key position within a busy automotive aftersales operation
Positive and well-structured working environmentDuties:
In this Workshop Controller / Senior Service Advisor position, coordinate the daily activities of the workshop to maintain an efficient workflow
Liaise with technicians, service advisors and customers throughout the repair process
Monitor job progress, productivity and quality of work
Support vehicle bookings, customer updates and service queries
Ensure vehicles are completed and ready for collection within agreed timescales
Maintain clear communication between the workshop and front-of-house teams
Help deliver high standards of customer service and operational performanceRequirements:
To succeed as a Workshop Controller / Senior Service Advisor, you will have previous experience in a similar motor trade position
Strong knowledge of workshop processes and vehicle servicing or repair operations
Excellent communication, organisation and customer service skills
Ability to prioritise workloads and remain effective in a busy environment
Confidence liaising with technicians, customers and management
A proactive approach with strong attention to detail
Experience as a Workshop Controller / Senior Service Advisor would be highly advantageousThis Workshop Controller / Senior Service Advisor opportunity offers an attractive salary package and the chance to make a significant contribution to a successful automotive aftersales team.
Contact Liam Buffenbarger, Automotive Recruitment Specialist at Perfect Placement covering Leatherhead, Surrey, today to discover more about this fantastic opportunity.
Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today
