Our client is seeking an experienced Service Advisor to join their prestigious main dealership in Tonbridge, Kent. This Service Advisor position offers the opportunity to work with a forward-thinking automotive brand within a supportive and professionally managed dealer group.

Benefits:

Basic salary up to £32,000, negotiable depending on experience

OTE of up to £38,000 through an attractive bonus structure

Monday to Friday, 08:00 to 17:30

One in four Saturdays, 08:00 to 13:00, with additional Saturdays available if required

Full training and development, including electric vehicle-specific training

Supportive management and future progression opportunities

Opportunity to join an established dealer group representing a prestigious automotive brandDuties:

As a Service Advisor, manage workshop control and coordinate vehicle bookings

Schedule servicing, repairs and maintenance appointments

Advise customers on vehicle faults, servicing requirements and repair solutions

Prepare accurate estimates for repair times and costs

Liaise with customers regarding additional work identified during inspections

Provide regular progress updates and ensure vehicles are tracked throughout the workshop

Handle customer complaints and respond professionally to requests

Liaise effectively with technicians, management and other dealership staffRequirements:

Previous experience as a Service Advisor or in a similar motor trade service bookings role is preferred

Good technical understanding and general knowledge of motor vehicles

Excellent verbal and written communication skills

Professional, polite, attentive and accurate approach to customer service

Willingness to maintain and develop technical knowledge, including electric vehicle awareness

Confidence processing payments and resolving customer concerns

Ability to work independently and effectively as part of a team

Full UK driving licence, preferably cleanThe successful Service Advisor will be self-motivated, organised and committed to delivering an exceptional customer experience within a luxury automotive environment. If you are an experienced Service Advisor seeking career development within a reputable dealership group, this is an excellent opportunity.

Contact Rhys Woods, Automotive Recruitment Specialist at Perfect Placement covering Tonbridge and Kent, today to discover more about this fantastic opportunity.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today