We are seeking a Service Advisor to join our established, franchise-approved motorcycle dealership in Bridgend, South Wales. This is an excellent opportunity for an experienced automotive customer service professional or Vehicle Technician looking to move into an office-based role.

Working as a Service Advisor, you will support our Service Manager, service reception team and workshop, ensuring customers receive a professional and efficient experience from booking through to vehicle collection.

Benefits:

£29,000–£33,000 basic salary per annum, dependent on experience

Bonus scheme

22 days’ annual leave plus bank holidays

Workplace pension and healthcare

In-house and manufacturer-accredited training

Excellent long-term career prospects within a major motorcycle dealer group

Five-day working week with Sundays and Mondays offDuties:

Greet customers and book motorcycles into the Service Department

Advise customers on repair requirements and minor technical issues

Liaise closely with the workshop and monitor work in progress

Plan and maintain an efficient workshop diary

Keep customers updated throughout the repair process

Identify opportunities to promote additional products and services

Process payments for completed work

Deliver high standards of customer service while achieving company targetsRequirements:

Proven customer service experience, ideally within an automotive, motorcycle or dealership environment

A genuine passion for motorcycles and two-wheeled vehicles

Strong communication, organisation and relationship-building skills

Confidence advising customers and achieving commercial targets

A professional, collaborative approach to working within a busy team

Vehicle Technicians seeking a move away from workshop-based work are encouraged to apply

A UK motorcycle licence with minimal points is desirable but not essentialThis Service Advisor position offers a competitive package, structured training and the opportunity to build a long-term career in the motorcycle industry. If you are an experienced Service Advisor seeking a new opportunity in Bridgend, we would welcome your application.

Contact Harry Thaxton-Woodcock, Automotive Recruitment Specialist at Perfect Placement covering Bridgend and South Wales, today to discover more about this fantastic opportunity.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today